FastDomain Web Hosting Help

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The FastDomain Marketplace helps you browse, purchase, install, and manage WordPress themes, plugins, and add-ons directly from your FastDomain.com dashboard. Choose from over 900 premium WordPress themes, dozens of WooCommerce eCommerce plugins and add-ons, and even professional ser
Knowledgebase Article 5,044 views tags: Marketplace install marketing plugins purchase setup themes wordpress

The first step in the process requires a WordPress theme, preferably one that includes a one-click demo import. Any of the FastDomain Certified Themes on FastDomain should come with this feature.
Knowledgebase Article 3,135 views tags: MOJO Marketplace demo install press setup theme word wordpress

I need to transfer my website from my old host to FastDomain, but I do not know how to do it without losing files or mail.
Knowledgebase Article 400,715 views tags: transfer upload website

How to modify name servers with bought domain through FastDomain.
Knowledgebase Article 504,399 views tags: dns domain manager nameservers servers

This article will explain how to use RoR through passenger on a hosting account
Knowledgebase Article 101,309 views tags: dedicated passenger redmine ruby vps

How to Transfer hosted files from old host to FastDomain.com via ssh. Your old host must have SSH access to perform this move. Using SSH to transfer files to FastDomain
Knowledgebase Article 165,805 views tags: file host site transfer transferring

We're flexible folks, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.
Knowledgebase Article 85,486 views tags: account billing history options payment renewal transaction

There’s a wide variety of themes available within the WordPress community, and we have taken extra steps to vet our themes for high quality.
Knowledgebase Article 4,102 views tags: Marketplace certified install premium setup themes wordpress

Why do scripted e-mails come from < username@fast###.FastDomain.com > when I have specified otherwise?
Knowledgebase Article 314,912 views tags: email forms header php script scripted sendmail

How do I restore my old hosting provider backup onto FastDomain?
Knowledgebase Article 126,205 views tags: backup restore

How do I modify my nameservers?
Knowledgebase Article 2,071,791 views tags: dns nameservers

Maintaining your domain registration and hosting services within the same account allows you to manage both services with only one login password, making it easier for you to stay on top of everything related to your website. This article explains the process to transfer your domain to [% provinfo.n
Knowledgebase Article 1,287,777 views tags: domain faq registration transfer transfers

What is the FastDomain backup policy? What kinds of backups are available?
Knowledgebase Article 187,927 views tags: accounts back backup backups copy expired policy restore storage

When you add the FastDomain.com form to your site and test it, you're not receiving the form results. Why not?
Knowledgebase Article 185,705 views tags: cgi form mail script

Change the subject of the email sent from the FastDomain.com FORM?
Knowledgebase Article 108,100 views tags: mail subject

How FastDomain SEO Tools work
Knowledgebase Article 30,742 views tags: marketing seo tool

Single Sign-On (SSO) is the common name for the process of signing on to your fastdomain account using a different software service provider (e.g. Google, Facebook, WordPress, etc.). Although the software systems of fastdomain are independent from an SSO service provider, a singl
Knowledgebase Article 47,581 views tags: sso

Whether you’re starting from scratch or updating an existing website, choosing the right theme will make it easier to create a professional-looking site and achieve your online goals.
Knowledgebase Article 4,384 views tags: Marketplace certified premium themes tips wordpress

FAQ related to FastDomain SEO Tools
Knowledgebase Article 43,639 views tags: faq marketing seo tools

How do I use the free shared SSL Certificate?
Knowledgebase Article 705,736 views tags: activate certificate install path shared ssl

Getting spammed? What does FastDomain recommend?
Knowledgebase Article 276,549 views tags: email filter spam

What is the character limit for the FastDomain.com form?
Knowledgebase Article 129,143 views tags: cgi character form limit script

This article explains FastDomain's ad policy.
Knowledgebase Article 34,704 views tags: ads

A walkthrough for installing SourceGuardian ixeds into a FastDomain hosting account.
Knowledgebase Article 90,949 views tags: encoder extension guardian ixed ixeds loader loaders php source sourceguardian

How do I verify my new account?
Getting Started Article 1,409,084 views tags: option verification verify

How can I host only a subdomain on my hosting service provided by FastDomain?
Knowledgebase Article 252,270 views tags: domain host subdomain

Why FastDomain blocks transferring domains soon to expire.
Knowledgebase Article 93,040 views tags: domains transfer

How do I install Ioncube into a FastDomain hosting account?
Knowledgebase Article 206,479 views tags: clientexec cube encoder extension ioncube php zend

How to manage CloudFlare on your FastDomain account.
Knowledgebase Article 239,160 views tags: cloudflare dns

Where do I get a copy of the site seal for my SSL I purchased through FastDomain?
Knowledgebase Article 249,937 views tags: cert image logo seal secure ssl

I am using Postgresql, does FastDomain have any tips?
Knowledgebase Article 64,476 views tags: posgresql

A list of locations where you can find support for drupal outside of FastDomain
Knowledgebase Article 42,377 views tags: Drupal

A list of locations where you can find support for joomla outside of FastDomain
Knowledgebase Article 42,388 views tags: joomla

This article explains the different password types for your fastdomain account.
Knowledgebase Article 110,945 views tags: billing cpanel hosting main password

Can I host domain extensions which FastDomain cannot register?
Knowledgebase Article 128,817 views tags: domains hosting international

What can I do to increase my Site Security while hosting with FastDomain?
Knowledgebase Article 278,662 views tags: antivirus basic hacked keyloggers malware php security site

How to add a FastDomain email account to Entourage (Mac OS X)?
Knowledgebase Article 127,265 views tags: configuration email entourage mac microsoft

If you have a WordPress blog hosted on WordPress.com, you can easily export it and import it to WordPress that is installed on your hosting account with fastdomain. Login to the WordPress Data
Getting Started Article 536,127 views tags: blog export file import wordpress

I am trying to transfer a domain(s) from my current registrar to fastdomain. When I fill out the transfer form I cannot get beyond step 2/4. There does not seem to be any "submit" or "next"
Knowledgebase Article 190,882 views tags: addon auth code domain domains epp registration transfer

In accordance with all federal, state, and local tax laws, FastDomain currently recognizes the following tax rates.
Knowledgebase Article 95,426 views tags: billing exemption rates sales tax vat

A step by step guide to using your new FastDomain hosting account.
Getting Started Article 4,289,013 views tags: MOJO domain email ftp password wordpress

This article explains how to transfer you drupal website from Drupal Gardens to FastDomain.
Knowledgebase Article 32,375 views tags: Drupal transfer

There are multiple different ways you can install a theme you have purchased for your WordPress site. This article will explain our two recommended methods for installation.
Knowledgebase Article 3,238 views tags: auto automatic certified download install manual premium themes update upload wordpress

How to setup your FastDomain-hosted email address with an email application.
Knowledgebase Article 845,400 views tags: application client email mail outlook webmail

This article outlines how to access your email online through FastDomain webmail.
Getting Started Article 675,053 views tags: button cpanel email select webmail

This article explains how to prepare your domain to be transferred from FastDomain to a new registrar. You'll initiate the transfer itself with the gaining registrar, but there are a few things you can do to ensure the process goes smoothly.
Video "How-to" Tutorial 791,769 views tags: domain leave registration transfer uk

How do I add my FastDomain email account to Outlook 2002?
Knowledgebase Article 201,148 views tags: email emailclient outlook setup

With the purchase of a fastdomain shared hosting account, you will also have the ability to use several tools, as well as marketing credits. This article explains the credits provided and how to redeem them.
Knowledgebase Article 19,350 views tags: ad advertising bing credit google hosting marketing offer shared

I get the following database connection error: Warning: mysql_connect() [function.mysql-connect]: Host 'host#.FastDomain.com' is blocked because of many connection errors; unblock with 'mysqlad
Knowledgebase Article 160,740 views tags: blocked connection host localhost mysql

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.
Knowledgebase Article 2,474 views tags: author seller support themes wordpress

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