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Help Content Tagged Support - 4 results RSS


When you call in for help with your account, the account must be validated before our support staff can assist.
Knowledgebase Article 16,027 views tags: account security support validate validation

The Support PIN can be used to validate legacy customer accounts.
Knowledgebase Article 9,621 views tags: account pin support validation

Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.
Knowledgebase Article 4,889 views tags: connect remote screen share support tool troubleshooting

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.
Knowledgebase Article 771 views tags: author seller support themes wordpress