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The Support PIN can be used to validate legacy customer accounts.
Knowledgebase Article 20,139 views tags: account pin support validation

Our updated 'Rock' user interface offers a fresh new look, along with several useful tools and helpful features. One such feature is the My Sites tab, where you can easily manage your websites.

We provide a program which makes it very easy to install third party scripts to your hosting account. If you want your website to have a WordPress blog, you can use MOJO Marketplace to install WordPress.
Getting Started Article 869,657 views tags: blog install scripts simple wordpress

This article will explain the process for uploading an SSL Certificate to SiteLock's dasboard. The steps for accessing the SSL Manager may vary depending on which user interface your account uses.
Knowledgebase Article 18,445 views tags: bundle ca certificates security sitelock ssl

Learn how to create an email account associated with your domain name
Video "How-to" Tutorial 1,742,991 views tags: account cpanel cpanelmail email webmail

How to backup all of your MySQL databases using the Site Backup & Restore tool
Knowledgebase Article 135,072 views tags: backup database mysql restore site

A step-by-step guide to renewing your domain name registration.
Knowledgebase Article 82,373 views tags: domains registration renew

Sender Policy Framework records, or SPF records are a type of DNS record used to identify which mail servers should be allowed to send email from a certain domain name.
Knowledgebase Article 146,508 views tags: email prevent spf spoof spoofing

I need an EPP authorization code to transfer my domain to another registrar.
Knowledgebase Article 265,017 views tags: auth authorization code domain epp transfer

What is the Process Manager? How do I use the Process Manager? Why can I get to my cPanel but homepage does not display?
Knowledgebase Article 119,570 views tags: concurrent connections displaying frozen manager manger process site twenty website

I would like to change my MX Record so I can use a mail server with another provider.
Knowledgebase Article 500,739 views tags: dns email exchanger local mail mx remote routing

How do I Access My Account Control Panel?
Knowledgebase Article 684,604 views tags: access alternate control cpanel panel port secure secured

Can I add my own CGI scripts?
Knowledgebase Article 232,870 views tags: cgi scripts

This article explains what happens after a domain expires and how domain registration can be renewed.
Knowledgebase Article 354,778 views tags: domain expired redemption registration renewal renewing

How can I cancel my hosting account?
Knowledgebase Article 933,634 views tags: cancel credit guarantee prorate

Many popular website platforms use PHP for rendering their content. It’s common for these sites to have automatic update tools to ensure that they work with the latest version of PHP, however sometimes a theme or plugin for these services may prevent them from updating or may not work with a newer
Knowledgebase Article 25,925 views tags: deprecation discontinue end php upgrade

How to install a program using MOJO Marketplace.
Getting Started Article 269,526 views tags: install program programs script simple

This article explains how to select and register a domain name.
Knowledgebase Article 373,503 views tags: domain register registration sld tld

Definition of a CNAME
Knowledgebase Article 591,507 views tags: cname dns zone

How to set up an email account on a legacy Android-based device.
Getting Started Article 71,155 views tags: android email google phone

How do I view my Receipts and Payment History
Knowledgebase Article 216,798 views tags: billing invoice payment receipt

How often do you backup my site? When do automated backups take place?
Knowledgebase Article 186,735 views tags: automated backup backups

Weebly Site Builder
Knowledgebase Article 204,500 views tags: Weebly sitebuilder

How do I update my renewal settings?
Knowledgebase Article 335,358 views tags: account settings

Can I make subdomains for my addon domains on the account?
Knowledgebase Article 368,455 views tags: add addon dns domain park subdomain

How to fix inaccessible backups on Dedicated or VPS servers due to backup size.
Knowledgebase Article 41,100 views tags: backup dedi dedicated inaccessible loop stuck vps

How do I change my Control Panel password?
Knowledgebase Article 1,380,543 views tags: change cpanel password passwords protect

How to set up an email account on an Android-based device.
Getting Started Article 1,281,407 views tags: android email google phone

A step-by-step guide to update the contact details we have on file.
Knowledgebase Article 80,145 views tags: Contact profile update

How to backup individual files or folders with the Site Backup Pro tool
Knowledgebase Article 559,291 views tags: backup restore

How to restore individual files or folders with the Site Backup & Restore tool
Knowledgebase Article 255,328 views tags: backup files folders restore site

How do I change the PHP environment for my site with php.ini?
Knowledgebase Article 667,764 views tags: configuration ini php server

Learn how to use WordPress, WordPress started as just a blogging system, but has evolved to be used as full content management system and so much more through the thousands of plugins, widgets, and themes now available.
Knowledgebase Article 844,627 views tags: blog buildersonline website wordpress

Is SSH/Shell access enabled by default?
Knowledgebase Article 671,189 views tags: bash command line secure shell ssh

I received an email that my account was migrating; when I log in, my interface looks different. Why did this change? This article will cover some commonly asked questions about the new experience.
Knowledgebase Article 13,559 views tags: account control interface login migration panel rock ui

How to reset the password for FTP users.
Knowledgebase Article 33,069 views tags: change ftp password reset update

How to Modify Your DNS Records
Knowledgebase Article 1,173,418 views tags: a aaaa access cname dns editor management mx nameserver ns ptr server spf txt update zone