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The Support PIN can be used to validate legacy customer accounts.
Knowledgebase Article 14,214 views tags: account pin support validation

Our updated 'Rock' user interface offers a fresh new look, along with several useful tools and helpful features. One such feature is the My Sites tab, where you can easily manage your websites.

We provide a program which makes it very easy to install third party scripts to your hosting account. If you want your website to have a WordPress blog, you can use MOJO Marketplace to install WordPress.
Getting Started Article 846,178 views tags: blog install scripts simple wordpress

This article will explain the process for uploading an SSL Certificate to SiteLock's dasboard. The steps for accessing the SSL Manager may vary depending on which user interface your account uses.
Knowledgebase Article 12,076 views tags: bundle ca certificates security sitelock ssl

Learn how to create an email account associated with your domain name
Video "How-to" Tutorial 1,694,383 views tags: account cpanel cpanelmail email webmail

How to backup all of your MySQL databases using the Site Backup & Restore tool
Knowledgebase Article 122,954 views tags: backup database mysql restore site

A step-by-step guide to renewing your domain name registration.
Knowledgebase Article 74,809 views tags: domains registration renew

Sender Policy Framework records, or SPF records are a type of DNS record used to identify which mail servers should be allowed to send email from a certain domain name.
Knowledgebase Article 123,849 views tags: email prevent spf spoof spoofing

I need an EPP authorization code to transfer my domain to another registrar.
Knowledgebase Article 253,642 views tags: auth authorization code domain epp transfer

What is the Process Manager? How do I use the Process Manager? Why can I get to my cPanel but homepage does not display?
Knowledgebase Article 113,089 views tags: concurrent connections displaying frozen manager manger process site twenty website

I would like to change my MX Record so I can use a mail server with another provider.
Knowledgebase Article 470,541 views tags: dns email exchanger local mail mx remote routing

How do I Access My Account Control Panel?
Knowledgebase Article 629,464 views tags: access alternate control cpanel panel port secure secured

Can I add my own CGI scripts?
Knowledgebase Article 226,214 views tags: cgi scripts

This article explains what happens after a domain expires and how domain registration can be renewed.
Knowledgebase Article 340,921 views tags: domain expired redemption registration renewal renewing

How can I cancel my hosting account?
Knowledgebase Article 867,362 views tags: cancel credit guarantee prorate

How to backup individual files or folders with the Site Backup Pro tool
Knowledgebase Article 525,788 views tags: backup restore

How to restore individual files or folders with the Site Backup & Restore tool
Knowledgebase Article 241,651 views tags: backup files folders restore site

Many popular website platforms use PHP for rendering their content. It’s common for these sites to have automatic update tools to ensure that they work with the latest version of PHP, however sometimes a theme or plugin for these services may prevent them from updating or may not work with a newer
Knowledgebase Article 5,120 views tags: deprecation discontinue end php upgrade

How to install a program using MOJO Marketplace.
Getting Started Article 262,313 views tags: install program programs script simple

This article explains how to select and register a domain name.
Knowledgebase Article 353,106 views tags: domain register registration sld tld

Definition of a CNAME
Knowledgebase Article 564,203 views tags: cname dns zone

How to set up an email account on a legacy Android-based device.
Getting Started Article 63,130 views tags: android email google phone

How do I view my Receipts and Payment History
Knowledgebase Article 207,794 views tags: billing invoice payment receipt

How often do you backup my site? When do automated backups take place?
Knowledgebase Article 177,633 views tags: automated backup backups

Weebly Site Builder
Knowledgebase Article 190,430 views tags: Weebly sitebuilder

How do I update my renewal settings?
Knowledgebase Article 313,172 views tags: account settings

Can I make subdomains for my addon domains on the account?
Knowledgebase Article 343,004 views tags: add addon dns domain park subdomain

How to fix inaccessible backups on Dedicated or VPS servers due to backup size.
Knowledgebase Article 35,585 views tags: backup dedi dedicated inaccessible loop stuck vps

How do I change my Control Panel password?
Knowledgebase Article 1,254,599 views tags: change cpanel password passwords protect

How to set up an email account on an Android-based device.
Getting Started Article 1,223,127 views tags: android email google phone

A step-by-step guide to update the contact details we have on file.
Knowledgebase Article 70,905 views tags: Contact profile update

How do I change the PHP environment for my site with php.ini?
Knowledgebase Article 646,890 views tags: configuration ini php server

Learn how to use WordPress, WordPress started as just a blogging system, but has evolved to be used as full content management system and so much more through the thousands of plugins, widgets, and themes now available.
Knowledgebase Article 806,678 views tags: blog buildersonline website wordpress

Is SSH/Shell access enabled by default?
Knowledgebase Article 642,550 views tags: bash command line secure shell ssh

I received an email that my account was migrating; when I log in, my interface looks different. Why did this change? This article will cover some commonly asked questions about the new experience.
Knowledgebase Article 6,215 views tags: account control interface login migration panel rock ui

How to reset the password for FTP users.
Knowledgebase Article 23,192 views tags: change ftp password reset update

How to Modify Your DNS Records
Knowledgebase Article 1,104,344 views tags: a aaaa access cname dns editor management mx nameserver ns ptr server spf txt update zone