FastDomain Web Hosting Help
A step-by-step guide to renewing your hosting account.
What is the difference between a domain and web hosting?
Prices and features of Cloud Hosting
With the purchase of a fastdomain shared hosting account, you will also have the ability to use several tools, as well as marketing credits. This article explains the credits provided and how to redeem them.
Knowledgebase Article 36,228 views tags: ad advertising bing credit google hosting marketing offer shared
WordPress Pro provides users with elevated server resources and customer support beyond what is expected in traditional shared hosting platforms.
How do I change my contract length?
Can I host domain extensions which FastDomain cannot register?
If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
This article explains the different password types for your fastdomain account.
What if my website becomes too popular, or is on the front page of Digg, Reddit, or similar site?
VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.
Knowledgebase Article 5,675 views tags: centos cpanel dedicated hosting private server upgrade virtual vps
Transfer Domain Registration: When a domain registration is transferred to us, we must register the domain name for a minimum of one (1) year. We only accept registrations for the .com, .net, .org, .
How can I host only a subdomain on my hosting service provided by FastDomain?
How can I manage my domains if I no longer have a hosting account?
Knowledgebase Article 178,869 views tags: domain
FastDomain offers a number of great shared web hosting products and plans that fit all different types of budgets. View our price comparison chart today!
How can I cancel my hosting account?
If you cancel within 30 days, you'll receive a full refund on your hosting service.
A walkthrough for installing SourceGuardian ixeds into a FastDomain hosting account.
Knowledgebase Article 101,621 views tags: encoder extension guardian ixed ixeds loader loaders php source sourceguardian
You need two things to have a successful website and professional email: a domain registration and a hosting account.
How do I setup an addon domain or parked domain in my hosting account?
A step by step guide to using your new FastDomain hosting account.
How do I install Ioncube into a FastDomain hosting account?
There are many ways that you can transfer files and folder to and from your hosting account. We highly recommend using an FTP (File Transfer Protocol) program to quickly upload and download files. We
How do I restore my old hosting provider backup onto FastDomain?
What can I do to increase my Site Security while hosting with FastDomain?
Knowledgebase Article 297,657 views tags: antivirus basic hacked keyloggers malware php security site
If you have a WordPress blog hosted on WordPress.com, you can easily export it and import it to WordPress that is installed on your hosting account with fastdomain. Login to the WordPress Data
We provide a program which makes it very easy to install third party scripts to your hosting account. If you want your website to have a WordPress blog, you can use MOJO Marketplace to install WordPress.
Maintaining your domain registration and hosting services within the same account allows you to manage both services with only one login password, making it easier for you to stay on top of everything related to your website. This article explains the process to transfer your domain to [% provinfo.n
How to change your PHP version in your hosting account
VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.
Knowledgebase Article 1,690 views tags: application configserver csf dedicated django elastisearch ffmpeg java js litespeed mongodb nginx node private python server tomcat virtual vps
CSF is a firewall for VPS and Dedicated servers. CSF is not installed as part of our default images on VPS or Dedicated servers. This article describes how to install it yourself or request support do so.
This article will explain how to use RoR through passenger on a hosting account
How long will it take to get my new site online?
This article will explain how to order SiteLock
When you call in for help with your account, the account must be validated before our support staff can assist.
I need help with my CGI script?
Why do my email messages keep getting returned?
How to reset various passwords associated with your account
I cannot make an outbound connection from my script
How to reset the password for FTP users.
How do I verify my new account?
How often do you backup my site? When do automated backups take place?
This article will explain how to change or reset the password for a MySQL user.
Any time DNS is updated, it can take up to 48 hours for those changes to take effect. This period of time is called propagation, and it applies to any and all DNS updates. This article will explain what propagation is and why it's important.
How can I change the primary domain name on my account?
Clients in China are unable to view my website. My website's content doesn't contain any objectionable material.
Knowledgebase Article 189,034 views tags: access block blocking censor censorship china domain firewall people peoples project proxy shield site view website
Network / Server Uptime Agreement
I need to have an SSL 3rd Party Certificate installed for my domain.
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