FastDomain Web Hosting Help

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A step-by-step guide to renewing your hosting account.
Knowledgebase Article 177,628 views tags: downgrade hosting renew upgrade

What is the difference between a domain and web hosting?
Knowledgebase Article 317,945 views tags: domain hosting

Prices and features of Cloud Hosting
Knowledgebase Article 68,724 views tags: cloud hosting pricing

With the purchase of a fastdomain shared hosting account, you will also have the ability to use several tools, as well as marketing credits. This article explains the credits provided and how to redeem them.
Knowledgebase Article 36,228 views tags: ad advertising bing credit google hosting marketing offer shared

WordPress Pro provides users with elevated server resources and customer support beyond what is expected in traditional shared hosting platforms.
Knowledgebase Article 45,094 views tags: details features hosting pricing pro shared wordpress wp

How do I change my contract length?
Knowledgebase Article 182,962 views tags: change contract hosting length package payment

Can I host domain extensions which FastDomain cannot register?
Knowledgebase Article 143,208 views tags: domains hosting international

If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
Knowledgebase Article 1,932 views tags: backup cpanel dedicated hosting restore server transfer vps

This article explains the different password types for your fastdomain account.
Knowledgebase Article 130,242 views tags: billing cpanel hosting main password

What if my website becomes too popular, or is on the front page of Digg, Reddit, or similar site?
Knowledgebase Article 190,112 views tags: dedicated hosting popular resources shared

VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.
Knowledgebase Article 5,675 views tags: centos cpanel dedicated hosting private server upgrade virtual vps

Transfer Domain Registration: When a domain registration is transferred to us, we must register the domain name for a minimum of one (1) year. We only accept registrations for the .com, .net, .org, .
Getting Started Article 768,278 views tags: domain hosting nameservers started transfer

How can I host only a subdomain on my hosting service provided by FastDomain?
Knowledgebase Article 273,274 views tags: domain host subdomain

How can I manage my domains if I no longer have a hosting account?
Knowledgebase Article 178,869 views tags: domain

FastDomain offers a number of great shared web hosting products and plans that fit all different types of budgets. View our price comparison chart today!
Knowledgebase Article 4,683,186 views tags: faq price pricing shared

How can I cancel my hosting account?
Knowledgebase Article 945,779 views tags: cancel credit guarantee prorate

If you cancel within 30 days, you'll receive a full refund on your hosting service.
Knowledgebase Article 345,874 views tags: billing cancel contract price

A walkthrough for installing SourceGuardian ixeds into a FastDomain hosting account.
Knowledgebase Article 101,621 views tags: encoder extension guardian ixed ixeds loader loaders php source sourceguardian

You need two things to have a successful website and professional email: a domain registration and a hosting account.
Knowledgebase Article 154,362 views tags: dns domain domains nameservers servers

How do I setup an addon domain or parked domain in my hosting account?
Knowledgebase Article 769,465 views tags: addon domains parked

A step by step guide to using your new FastDomain hosting account.
Getting Started Article 4,343,321 views tags: MOJO domain email ftp password wordpress

How do I install Ioncube into a FastDomain hosting account?
Knowledgebase Article 220,601 views tags: clientexec cube encoder extension ioncube php zend

There are many ways that you can transfer files and folder to and from your hosting account. We highly recommend using an FTP (File Transfer Protocol) program to quickly upload and download files. We
Getting Started Article 250,246 views tags: file files filezilla manager setup

How do I restore my old hosting provider backup onto FastDomain?
Knowledgebase Article 137,725 views tags: backup restore

What can I do to increase my Site Security while hosting with FastDomain?
Knowledgebase Article 297,657 views tags: antivirus basic hacked keyloggers malware php security site

If you have a WordPress blog hosted on WordPress.com, you can easily export it and import it to WordPress that is installed on your hosting account with fastdomain. Login to the WordPress Data
Getting Started Article 589,856 views tags: blog export file import wordpress

We provide a program which makes it very easy to install third party scripts to your hosting account. If you want your website to have a WordPress blog, you can use MOJO Marketplace to install WordPress.
Getting Started Article 873,171 views tags: blog install scripts simple wordpress

Maintaining your domain registration and hosting services within the same account allows you to manage both services with only one login password, making it easier for you to stay on top of everything related to your website. This article explains the process to transfer your domain to [% provinfo.n
Knowledgebase Article 1,395,681 views tags: domain faq registration transfer transfers

How to change your PHP version in your hosting account
Knowledgebase Article 659,791 views tags: config php selection version

VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.

CSF is a firewall for VPS and Dedicated servers. CSF is not installed as part of our default images on VPS or Dedicated servers. This article describes how to install it yourself or request support do so.
Knowledgebase Article 1,939 views tags: configserver csf dedicated firewall security vps

This article will explain how to use RoR through passenger on a hosting account
Knowledgebase Article 110,280 views tags: dedicated passenger redmine ruby vps

How long will it take to get my new site online?
Knowledgebase Article 181,169 views tags: account long sign signup site time

This article will explain how to order SiteLock
Knowledgebase Article 83,678 views tags: security sitelock

When you call in for help with your account, the account must be validated before our support staff can assist.
Knowledgebase Article 34,469 views tags: account security support validate validation

I need help with my CGI script?
Knowledgebase Article 162,559 views tags: cgi scripting

Why do my email messages keep getting returned?
Knowledgebase Article 255,065 views tags: email messages returned sending

How to reset various passwords associated with your account
Knowledgebase Article 48,207 views tags: change password reset update

I cannot make an outbound connection from my script
Knowledgebase Article 143,211 views tags: ip outgoing port

How to Order goMobi
Knowledgebase Article 42,122 views tags: gomobi

How to reset the password for FTP users.
Knowledgebase Article 36,555 views tags: change ftp password reset update

How do I verify my new account?
Getting Started Article 1,455,796 views tags: option verification verify

How often do you backup my site? When do automated backups take place?
Knowledgebase Article 189,138 views tags: automated backup backups

This article will explain how to change or reset the password for a MySQL user.
Knowledgebase Article 63,092 views tags: change mysql password reset user

HIPAA Disclaimer
Knowledgebase Article 68,736 views tags: compliance hipaa

Any time DNS is updated, it can take up to 48 hours for those changes to take effect. This period of time is called propagation, and it applies to any and all DNS updates. This article will explain what propagation is and why it's important.
Knowledgebase Article 45,015 views tags: a cache cname dns domains mx propagation txt

How can I change the primary domain name on my account?
Knowledgebase Article 1,209,466 views tags: account change domain primary rename

Clients in China are unable to view my website. My website's content doesn't contain any objectionable material.

Network / Server Uptime Agreement
Knowledgebase Article 123,166 views tags: agreement downtime guarantee network uptime

I need to have an SSL 3rd Party Certificate installed for my domain.
Knowledgebase Article 370,963 views tags: certificate ssl

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