FastDomain Web Hosting Help

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If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
Knowledgebase Article 4,333 views tags: backup cpanel dedicated hosting restore server transfer vps

CSF is a firewall for VPS and Dedicated servers. CSF is not installed as part of our default images on VPS or Dedicated servers. This article describes how to install it yourself or request support do so.
Knowledgebase Article 3,000 views tags: configserver csf dedicated firewall security vps

VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.

VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.
Knowledgebase Article 7,021 views tags: centos cpanel dedicated hosting private server upgrade virtual vps

This article will explain how to disable SSLv3 on a VPS or Dedicated server. This can help you avoid issues with vulnerabilities in SSLv3.
Knowledgebase Article 48,873 views tags: dedi dedicated ssl vps

How to fix inaccessible backups on Dedicated or VPS servers due to backup size.
Knowledgebase Article 45,281 views tags: backup dedi dedicated inaccessible loop stuck vps

This article discusses some measures you can take to secure a Dedicated or VPS server
Knowledgebase Article 49,386 views tags: dedi security vps

This article will explain how to use RoR through passenger on a hosting account
Knowledgebase Article 112,261 views tags: dedicated passenger redmine ruby vps

FastDomain offers a number of great shared web hosting products and plans that fit all different types of budgets. View our price comparison chart today!
Knowledgebase Article 4,739,859 views tags: faq price pricing shared

WordPress Pro provides users with elevated server resources and customer support beyond what is expected in traditional shared hosting platforms.
Knowledgebase Article 46,428 views tags: details features hosting pricing pro shared wordpress wp

Prices and features of Cloud Hosting
Knowledgebase Article 70,082 views tags: cloud hosting pricing

How do I change my contract length?
Knowledgebase Article 185,058 views tags: change contract hosting length package payment

Is SSH/Shell access enabled by default?
Knowledgebase Article 680,552 views tags: bash command line secure shell ssh

A step-by-step guide to renewing your hosting account.
Knowledgebase Article 180,261 views tags: downgrade hosting renew upgrade

We provide a program which makes it very easy to install third party scripts to your hosting account. If you want your website to have a WordPress blog, you can use MOJO Marketplace to install WordPress.
Getting Started Article 874,676 views tags: blog install scripts simple wordpress

What are the Error Logs?
Knowledgebase Article 201,707 views tags: logs

A step by step guide to using your new FastDomain hosting account.
Getting Started Article 4,346,396 views tags: MOJO domain email ftp password wordpress

How can I cancel my hosting account?
Knowledgebase Article 952,312 views tags: cancel credit guarantee prorate

Sender Policy Framework records, or SPF records are a type of DNS record used to identify which mail servers should be allowed to send email from a certain domain name.
Knowledgebase Article 153,508 views tags: email prevent spf spoof spoofing

You need two things to have a successful website and professional email: a domain registration and a hosting account.
Knowledgebase Article 156,178 views tags: dns domain domains nameservers servers

What is the difference between a Shared & Dedicated IP? How do I get Port Access? What type of SSL Certificate is right for me?
Knowledgebase Article 413,264 views tags: ip port secure

A walkthrough for installing SourceGuardian ixeds into a FastDomain hosting account.
Knowledgebase Article 103,633 views tags: encoder extension guardian ixed ixeds loader loaders php source sourceguardian

Maintaining your domain registration and hosting services within the same account allows you to manage both services with only one login password, making it easier for you to stay on top of everything related to your website. This article explains the process to transfer your domain to [% provinfo.n
Knowledgebase Article 1,399,632 views tags: domain faq registration transfer transfers

How to Purchase a Dedicated IP
Knowledgebase Article 291,679 views tags: addon ip

How do I setup an addon domain or parked domain in my hosting account?
Knowledgebase Article 773,021 views tags: addon domains parked

This article will explain how to log in to your Account Control Panel
Knowledgebase Article 658,372 views tags: access control cpanel log login panel

What is the difference between a domain and web hosting?
Knowledgebase Article 320,376 views tags: domain hosting

How do I install Ioncube into a FastDomain hosting account?
Knowledgebase Article 222,991 views tags: clientexec cube encoder extension ioncube php zend

If you cancel within 30 days, you'll receive a full refund on your hosting service.
Knowledgebase Article 348,068 views tags: billing cancel contract price

With the purchase of a fastdomain shared hosting account, you will also have the ability to use several tools, as well as marketing credits. This article explains the credits provided and how to redeem them.
Knowledgebase Article 38,622 views tags: ad advertising bing credit google hosting marketing offer shared

Learn how the Cron Job tool can help you automate the scripts on your web site.
Video "How-to" Tutorial 261,276 views tags: cpanelutilities cron

How can I change the primary domain name on my account?
Knowledgebase Article 1,216,205 views tags: account change domain primary rename

How do I restore my old hosting provider backup onto FastDomain?
Knowledgebase Article 139,824 views tags: backup restore

I need to have an SSL 3rd Party Certificate installed for my domain.
Knowledgebase Article 373,582 views tags: certificate ssl

Why can't I log into my PHP-Nuke based website?
Knowledgebase Article 110,409 views tags: nuke php

How do I update my renewal settings?
Knowledgebase Article 342,017 views tags: account settings

What is CPU Protection
Knowledgebase Article 298,931 views tags: cpu database mysql optimize peak performance query script slow

The website is taking a long time to load. It just seems slower today than normal.
Knowledgebase Article 390,857 views tags: site slow web website

How can I host only a subdomain on my hosting service provided by FastDomain?
Knowledgebase Article 276,242 views tags: domain host subdomain

How do I remotely connect using a database management software?
Knowledgebase Article 979,566 views tags: connection database mysqlfront remote

I received an email that my account was migrating; when I log in, my interface looks different. Why did this change? This article will cover some commonly asked questions about the new experience.
Knowledgebase Article 16,976 views tags: account control interface login migration panel rock ui

If you are receiving an error that the page could not be displayed when trying to log into the control panel. It is most likely due to the fact that your firewall is blocking the port that the control
Knowledgebase Article 295,713 views tags: accessing control firewall log login panel

To install a phpBB forum using MOJO Marketplace, log into the cPanel and scroll down to the Software/Services category. Click on the MOJO Marketplace icon. Click on the phpBB icon. Click the Install Now bu
Getting Started Article 323,348 views tags: MOJO checkbox install phpbb terms

I cannot make an outbound connection from my script
Knowledgebase Article 145,113 views tags: ip outgoing port

How to reset various passwords associated with your account
Knowledgebase Article 49,447 views tags: change password reset update

How can I manage my domains if I no longer have a hosting account?
Knowledgebase Article 181,391 views tags: domain

There are many ways that you can transfer files and folder to and from your hosting account. We highly recommend using an FTP (File Transfer Protocol) program to quickly upload and download files. We
Getting Started Article 251,401 views tags: file files filezilla manager setup

How do I Whitelist my IP Address? I can't log into MySQL from a remote computer using a MySQL admin tool (phpMyAdmin, Navicat, MySQLFront, MySQL-Admin, etc).
Knowledgebase Article 226,596 views tags: address ip list remote white whitelist

Can I host domain extensions which FastDomain cannot register?
Knowledgebase Article 145,214 views tags: domains hosting international

How to change your PHP version in your hosting account
Knowledgebase Article 665,808 views tags: config php selection version

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