FastDomain Web Hosting Help
If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.
Knowledgebase Article 5,656 views tags: centos cpanel dedicated hosting private server upgrade virtual vps
CSF is a firewall for VPS and Dedicated servers. CSF is not installed as part of our default images on VPS or Dedicated servers. This article describes how to install it yourself or request support do so.
How do I Whitelist my IP Address? I can't log into MySQL from a remote computer using a MySQL admin tool (phpMyAdmin, Navicat, MySQLFront, MySQL-Admin, etc).
This article will explain how to log in to your Account Control Panel
This article will explain how to disable SSLv3 on a VPS or Dedicated server. This can help you avoid issues with vulnerabilities in SSLv3.
VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.
Knowledgebase Article 1,669 views tags: application configserver csf dedicated django elastisearch ffmpeg java js litespeed mongodb nginx node private python server tomcat virtual vps
To install a phpBB forum using MOJO Marketplace, log into the cPanel and scroll down to the Software/Services category. Click on the MOJO Marketplace icon. Click on the phpBB icon. Click the Install Now bu
How to fix inaccessible backups on Dedicated or VPS servers due to backup size.
This article discusses some measures you can take to secure a Dedicated or VPS server
Why can't I log into my PHP-Nuke based website?
Error Log receiving this error: PHP Warning: Zend Optimizer for PHP 4.4.x cannot be found (expected at '/usr/local/Zend/lib/Optimizer-2.5.10/php-4.4.x/ZendOptimizer.so') - try reinstalling the Zend Op
If you are receiving an error that the page could not be displayed when trying to log into the control panel. It is most likely due to the fact that your firewall is blocking the port that the control
An extensive list of the location of the configuration files of the most common web applications
Accessing your account is as easy as entering your domain name and password on the login screen, or clicking one of our Single Sign-On options.
Knowledgebase Article 173,261 views tags: authentication factor login management password sign single sso
What is CPU Protection
Knowledgebase Article 296,635 views tags: cpu database mysql optimize peak performance query script slow
The website is taking a long time to load. It just seems slower today than normal.
Is SSH/Shell access enabled by default?
This article will explain how to use RoR through passenger on a hosting account
A list of locations where you can find support for drupal outside of FastDomain
Knowledgebase Article 55,620 views tags: Drupal
A list of locations where you can find support for joomla outside of FastDomain
Knowledgebase Article 51,585 views tags: joomla
When I try to log into my OSCommerce shopping cart using https://secure.FastDomain.com/~username url, my shopping cart isn't the same. It is as though I have 2 carts, one for HTTP (unsecure) an
Sender Policy Framework records, or SPF records are a type of DNS record used to identify which mail servers should be allowed to send email from a certain domain name.
How do I publish my website using Microsoft Publisher 2007
I received an email that my account was migrating; when I log in, my interface looks different. Why did this change? This article will cover some commonly asked questions about the new experience.
How to Migrate a self hosted copy of WordPress
My WordPress site is slow or seems down.
Office 365 requires admins users to set up multi-factor authentication before they can use the account. If customers do not set up their multi-factor authentication within 48 hours, they may be locked out.
This article explains error pages and how they can be customized.
How to Purchase a Comodo Private SSL
Knowledgebase Article 203,355 views tags: ssl
How do I use a secure FTP connection?
General Information about SSL Certificates
Knowledgebase Article 448,705 views tags: accept card cert certs credit ecommerce encryption layer online payments secure shopping socket
This article will instruct you on managing files within the FTP client, CuteFTP.
How to manage CloudFlare on your FastDomain account.
This article will explain how to clean up meta data in a WordPress database.
Knowledgebase Article 59,590 views tags: wordpress
Getting spammed? What does FastDomain recommend?
How do I FTP to my addon domains and subdomains without interfering with my main account.
Where do I Change my Mailbox (Size) Quota? How do I Increase or Decrease Mailbox (Storage) Quota?
This article will give a basic overview of the File Manager and explain how to access it.
Is your email being delayed? This article can help you find the source of the problem.
How do I change the PHP environment for my site with php.ini?
How to remove the "This site may harm your computer" warning in Google search results.
FastDomain offers a number of great shared web hosting products and plans that fit all different types of budgets. View our price comparison chart today!
I get the following database connection error: Warning: mysql_connect() [function.mysql-connect]: Host 'host#.FastDomain.com' is blocked because of many connection errors; unblock with 'mysqlad
There are a large number of emails or spam that need to be deleted from an email account.
How do I migrate an IMAP email account?
This article explains how to prepare your domain to be transferred from FastDomain to a new registrar. You'll initiate the transfer itself with the gaining registrar, but there are a few things you can do to ensure the process goes smoothly.
This article will explain where email is stored in your system directory.
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