FastDomain Web Hosting Help
Starting on August 26, 2019, the Registration Data Access Protocol (RDAP) will be a new protocol available that provides WHOIS details for generic top-level domains (gTLDs) (e.g., .com, .net).
This article will give a basic overview of the File Manager and explain how to access it.
This article will explain how to access and use the Web Disk and cPanel as well as explain variations for different operating systems.
This article outlines how to access your email online through FastDomain webmail.
How to generate and use SSH Keys
I do not want to see addon.maindomain.com. How do I do that?
Knowledgebase Article 207,570 views tags: accessible addon directory domain folders hidden htaccess inaccessible primary secondary
What is the difference between a Shared & Dedicated IP? How do I get Port Access? What type of SSL Certificate is right for me?
So, you want to access your email, eh? You're going to need an email client for that. But what is an email client? Email clients come in two varieties: webmail and email applications.
Do you support .NET, ASP, Access, COM objects, or Web Bots?
How can I manage my domains if I no longer have a hosting account?
Knowledgebase Article 178,990 views tags: domain
What are Raw Access Logs and how do I view them?
When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.
How to use use the FTP Account tool to create additional FTP Accounts. This is useful for granting FTP access to your account without giving anyone your cPanel password.
Video "How-to" Tutorial 943,450 views tags: account accounts cpanelutilities ftp login publish upload
How do I Access My Account Control Panel?
Is SSH/Shell access enabled by default?
How do I grant permissions to cPanel for my MySQL database administrator without giving them the domain password?
Getting Started Wizard After you have installed phpBB, please use the administrative link provided in SimpleScripts to access the login area. Enter the Admin Username you selected when installing php
How to Transfer hosted files from old host to FastDomain.com via ssh. Your old host must have SSH access to perform this move. Using SSH to transfer files to FastDomain
Account level Filters.
Allowing access to Awstats without requiring a cPanel login
Knowledgebase Article 357,514 views tags: awstats
In December 2016, ICANN implemented a few amendments to their <a href="https://www.icann.org/resources/pages/registrars/transfers-en">Transfer Policy</a>. In addition to regulating inter-registrar transfers for general top-level domains (gTLDs), the updated policy sets new requirements for domain tr
How to Configure Eudora Pro to Access Email?
How do I remotely connect using a database management software?
We're flexible folks, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.
Knowledgebase Article 109,001 views tags: account billing history options payment renewal transaction
How do I stop people from being able to use the addon domain as a subdomain of the primary domain?
This article explains how to prepare your domain to be transferred from FastDomain to a new registrar. You'll initiate the transfer itself with the gaining registrar, but there are a few things you can do to ensure the process goes smoothly.
Per ICANN, your contact information is included on the domain's record in the WHOIS database required information includes your full name, postal address, email address, and voice telephone number
Accessing your account is as easy as entering your domain name and password on the login screen, or clicking one of our Single Sign-On options.
Knowledgebase Article 173,544 views tags: authentication factor login management password sign single sso
I am using Postgresql, does FastDomain have any tips?
Knowledgebase Article 74,261 views tags: posgresql
I would like to know how to create a new gpg key using SSH access.
Can't send emails? Here are a few things to try.
Knowledgebase Article 90,008 views tags:
WHOIS Domain Privacy for domains registered with FastDomain
The redirection of www.yourdomain.com/default.html or index.html to http://www.yourdomain.com/index.php?act=whatever redirects it to http://www.yourdomain.com/index.php%3fact=whatever In other words,
Knowledgebase Article 884,617 views tags: htaccess messing mod php redirect redirects rewrite variable variables
How to Migrate a self hosted copy of WordPress
Understanding Internet email headers.
Office 365 requires admins users to set up multi-factor authentication before they can use the account. If customers do not set up their multi-factor authentication within 48 hours, they may be locked out.
My WordPress site is slow or seems down.
The California Consumer Privacy Act is a law designed to enhance consumer privacy rights for California consumers and encourage transparency regarding how businesses collect and use personal information.
This article explains error pages and how they can be customized.
Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.
Knowledgebase Article 6,304 views tags: Contact chat customer phone service support tech technical token troubleshoot user username verification
How do I use a secure FTP connection?
I need help with my CGI script?
This article will instruct you on managing files within the FTP client, CuteFTP.
How to manage CloudFlare on your FastDomain account.
How to add WordPress Users
Knowledgebase Article 61,902 views tags:
Getting spammed? What does FastDomain recommend?
How do I FTP to my addon domains and subdomains without interfering with my main account.
What if my website becomes too popular, or is on the front page of Digg, Reddit, or similar site?
What to expect when your domain enters redemption
This article will explain how to change the Site URL or Home URL setting in WordPress. This may be useful if you have moved your WordPress site or are planning to move your WordPress site.
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